By purchasing any tax filing package, the client agrees to provide accurate information, required documents, and timely responses to complete the tax return filing process.
1. Essential Tax Filing — Rs. 3,900
Service Scope
Includes preparation and filing of the client’s annual income tax return. Suitable for salaried individuals, freelancers, and small business owners with routine income and tax matters.
Processing Timeline
Approximately 48 hours to 5 working days. The timeline starts only after all of the following are met:
- Full payment is received.
- All required documents and information are submitted.
- All pending queries from our tax team are resolved.
Client Responsibility
The client must provide correct, complete, and timely information including income details, tax deductions, bank statements, salary certificates, tax challans, wealth statement details, and any other required documents. Delays in providing information will delay the filing.
Revisions & Corrections
Errors on our part are corrected at no extra charge. Revisions required due to incomplete, incorrect, or late client information may attract additional charges.
Exclusions
Does not include financial advisory, tax planning, audit reply, FBR notice handling, refund follow-up, bookkeeping, reconciliation, or face-to-face consultation unless separately charged.
Refund Policy
Once the filing process has started, the service fee is non-refundable. Failure to provide required documents does not entitle the client to a refund.
Disclaimer
The client remains fully responsible for the accuracy, legality, and completeness of information submitted to FBR. We do not guarantee refunds, reduced tax liability, or FBR approval.
2. Priority Tax Filing — Rs. 5,500
Service Scope
Priority cases are placed ahead of regular cases and handled on a priority basis. Suitable for clients who require urgent or faster processing.
Processing Timeline
Approximately 24 to 48 hours. The priority timeline starts only after:
- Full payment is received.
- All required documents and information are submitted.
- No major clarification or document is pending from the client.
- FBR portal and related systems are operational.
Priority Handling
Priority Filing means priority processing — not guaranteed completion if the client delays documents, provides incomplete information, or if the FBR system is unavailable or under maintenance.
Client Responsibility
The client must remain available for quick communication. Any delay in responding to queries will affect the 24 to 48-hour timeline.
Revisions & Corrections
Errors on our part are corrected at no extra charge. Client-side errors may result in additional charges and processing time.
Exclusions
Does not include tax planning, audit support, FBR notice reply, refund follow-up, bookkeeping, reconciliation, or senior consultant meetings unless separately charged.
Refund Policy
Non-refundable once the case has been assigned or work has started. Delays caused by the client, FBR downtime, or third-party issues do not qualify for a refund.
Disclaimer
Priority Filing is a priority service — not a guarantee of tax refund, tax reduction, or FBR approval. The client remains responsible for the accuracy of all submitted information.
3. Premium Consultant Filing — Rs. 14,500
Service Scope
A premium consultation and filing service where a senior consultant personally assists the client via Zoom or in-person meeting. This package includes:
- Review of the client’s tax profile.
- Discussion of income, assets, expenses, and tax position.
- Assistance in improving and managing the tax return.
- Guidance on personal financial and tax management.
- Preparation and filing of the annual income tax return.
- Professional recommendations for ongoing tax compliance.
Consultation Mode
Conducted via Zoom or in person, subject to appointment availability. Scheduled after payment confirmation and receipt of basic information.
Appointment & Rescheduling
The client must attend the scheduled session on time. Rescheduling requires at least 24 hours’ prior notice. Missed appointments without notice may be treated as completed or incur rescheduling charges.
Processing Timeline
Depends on meeting outcome, document completion, and case complexity. Filing proceeds after:
- Consultation is completed.
- Required documents are provided.
- Final information is confirmed by the client.
- Any pending clarification is resolved.
Client Responsibility
The client must provide accurate and complete information covering income, assets, liabilities, bank accounts, investments, business income, salary, property, vehicles, foreign income, and tax deductions. All advice and return preparation is based on the information shared.
Advisory Limitation
This package provides tax filing assistance and general tax management guidance. It does not include legal representation, audit proceedings, litigation, FBR notice replies, refund recovery, bookkeeping, SECP matters, or court/legal matters unless separately agreed and charged.
Senior Consultant Availability
A senior consultant personally guides the client; documentation, return preparation, and follow-up may be assisted by the internal tax team under supervision.
Revisions & Corrections
Errors on our part are corrected at no extra charge. Revisions due to incomplete, incorrect, or later-disclosed client information may attract additional charges.
Refund Policy
Non-refundable once the consultation is scheduled, conducted, or work has started. No refund if the client fails to attend, delays documents, or does not cooperate in completing the process.
Disclaimer
Professional guidance is provided based on client-supplied information. We do not guarantee any specific refund, tax reduction, or FBR approval. The client is fully responsible for the authenticity and accuracy of all information submitted.
General Terms Applicable to All Packages
Accuracy of Information
The client is fully responsible for the correctness and completeness of all information and documents. False, incomplete, or misleading information may result in incorrect filing, FBR notices, penalties, or legal consequences.
No Guarantee of Refund or Tax Benefit
Our fee covers professional assistance in preparing and filing the tax return. We do not guarantee any refund, tax adjustment, exemption, approval, or specific financial benefit.
FBR Portal & Third-Party Delays
Delays caused by FBR portal downtime, system errors, maintenance, banking delays, government holidays, or third-party platforms are not considered service delays from our side.
Client Approval
Where required, the client will be asked to review and confirm return details before final submission. Once approved, responsibility for the submitted information rests with the client.
Additional Charges
Additional charges apply for services outside the selected package, including:
- FBR notice reply
- Audit support
- Refund follow-up
- Wealth reconciliation
- Multiple income source analysis
- Business accounts review
- Sales tax filing
- Company tax filing
- Bookkeeping or accounting work
- Prior-year return correction or revision
Communication
The client must remain available via registered phone, WhatsApp, email, or portal. Communication delays may delay the filing process.
Confidentiality
Client information is kept confidential and used solely for tax filing, compliance, and related services.
Service Completion
The service is considered complete once the tax return is filed, or when the client fails to provide required information despite repeated follow-up.
Right to Refuse Service
We reserve the right to refuse or discontinue any case if the client provides false information, withholds documents, requests illegal tax treatment, or behaves abusively toward staff.
Governing Understanding
These Terms & Conditions clarify service scope, client responsibilities, processing timelines, and service limitations. Clients are advised to read and understand the selected package before making payment.
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